FAQ
The rental fee is $3 an hour or $10 a day. A temporary hold of $5 will be placed at rent start. $20 will be charged for failure to return on the go charger. Each Full Charge power bank can be kept up to a maximum of one (1) day. For Full Charge charger kept more than one (1) day, it will be deemed as overdue, you will be charged $20 and it is yours to keep. The power bank can be charged with a computer, or a standard Micro USB cable plugged into a power outlet.
Your initial payment fee of will be processed at the time of rental. When you return the Full Charge power bank your credit card will be processed again for additional rental period beyond the first hour. If you do not return your Full Charge power bank within the one (1) day, your card will be charged $20 fee
Full Charge accept Visa, MasterCard, American Express, Discover, and debit cards. Gift cards are not accepted.
It supports all Apple iPhones® models released after the iPhone® 5 with lightning cable and most Android™ phones that use micro-USB charging plugs or a USB Type-C cable.
Yes, you can charge and use your phone at the same time. If you’re doing so, please keep in mind that it will take longer to fully charge your phone.
It charges as fast as your wall charger normally would, so most phones take upwards of one hour to get a full charge. Note: Charging times will vary based on your device type, battery size and current battery charge level.
Yes, but it charges significantly slower and will likely only provide a partial charge.
If you lose a power bank, please report the issue to us immediately to avoid any additional fees. We charge $20 for every not returned/lost power bank.
Should you have billing concerns, please contact our customer support team via email at fullcharge@usa.com or use our chat for a refund.
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