Privacy Policy
PRIVACY POLICY
The Effective Date of this Privacy Policy is March 10, 2020.
This Privacy Policy applies to the Full Charge web sites that post this policy (each a “Site”), and to information
collected through Full Charge stations and Full Charge mobile applications, including any available interactive
features, downloads, applications, widgets or other outlets made available through a Full Charge web site or that
interact with a mobile Full Charge web site, and that post or include a link to this Privacy Policy, regardless of
whether accessed via computer, mobile device or otherwise (collectively, the “Full Charge Platforms”). This
Privacy Policy only covers information collected on the Full Charge Platforms owned and controlled by
Full Charge, Corp and does not cover any information collected at any other web site (unless specifically stated).
This Privacy Policy explains Full Charge’ information collection practices, such as the types of information
Full Charge collects and how we may use that information. This Private Policy is hereby incorporated in
Full Charge’ Terms of Use and all limitations, allowances, or rights therein will equally apply to the terms herein.
CHANGES TO THE PRIVACY POLICY
Full Charge reserves the right to change this Privacy Policy at any time without notice to you. Any
changes will be effective immediately upon the posting of the revised Privacy Policy.
THE INFORMATION WE COLLECT AND HOW WE USE IT
Information You Provide Us
We may ask you to provide personal information, which information identifies you as a specific
individual, such as your name, phone number, e-mail address or payment information (collectively,
“Personal Information”), and other information about you, such as demographic information (for
example, your gender, age or similar information). Providing this information is completely voluntary,
but a failure to provide the information might restrict use of the Full Charge Platform, including without
limitation, the products or batteries.
Information We Collect Automatically
We and our third-party service providers may use a variety of technologies that automatically or
passively collect certain information whenever you visit or interact with us or our content found
elsewhere on the internet (“Usage Information”). Usage Information may include the browser and
operating system you are using, the URL or advertisement that referred you to our Site or content, all of
the areas within our Site that you visit, including items that you browse, the time of day, and the
preceding page viewed, among other information. We may use Usage Information for a variety of
purposes, including to enhance or otherwise improve the Site services, and Full Charge Platforms. In
addition, we may automatically collect your IP address or other unique identifier (“Device Identifier”)
for any computer, mobile phone or other device (any, a “Device”) you may use to access our Site or
mobile application. A Device Identifier is a number that is automatically assigned to your Device used
to access our Site or mobile application, and our servers identify your Device by its Device Identifier.
When you download and use our mobile application, we also collect information about your mobile
device, including the hardware model, operating system and version, mobile network information, time
zone and location information. Please note that you have the ability to stop Full Charge collection of
location information at any time by changing the settings on your Device or by following the standard
uninstall process and removing our mobile application from your Device. Usage Information is
generally non-identifying, but if Full Charge associates it with you as a specific and identifiable person,
Full Charge treats it as Personal Information.
Full Charge may use a variety of methods to collect Usage Information, which may include without
limitation: cookies; web beacons; and embedded scripts.
We may also record information regarding the use of our Stations. This information is typically non-
identifying, but if it is identifiable to you as a specific person, we will treat it as Personal Information
under this Privacy Policy.
Information Third Parties Provide About You and Social Media Interactions
Full Charge may receive information about you from third parties. For example, if you are on another
web site and you agree to receive information from Full Charge, that web site will forward your contact
and other information to us so that we may contact you as requested. You may also choose to
participate in a third party application or feature (such as one of our Facebook, applications or a
similar application or feature on a third party web site) through which you post content or allow us to
collect (or the third party to share) information about you, including Personal Information. The third
party may allow you to remove the application or feature, in which case we will no longer collect
information about you through the application or feature, but we may retain the information previously
collected. In addition, we may receive information about you if other users of a third party web site
give us access to their profiles and you are one of their “connections” or information about you is
otherwise accessible through your “connections” web page, profile page, or similar page on a social
networking or other third party web site, application or interactive service.
Use of Information Collected Through the Platforms
Full Charge may use information collected through the Full Charge Platforms, including your Personal
Information, to: (1) allow you to participate in features we offer or to provide related customer service,
including, without limitation, to respond to your questions, complaints or comments; (2) process a
rental, purchase, or other transaction you initiate; (3) investigate and prevent fraudulent transactions
and other illegal activities; (4) process your registration, including verifying your e-mail address is
active and valid; (5) improve the Full Charge Platforms or our services and for internal business
purposes; (6) contact you with regard to your use of the Full Charge Platforms and, in our discretion,
changes to the Full Charge Platforms policies; and (7) for purposes disclosed at the time you provide
your Personal Information or otherwise with your consent.
HOW AND WHEN WE DISCLOSE INFORMATION TO THIRD PARTIES
Full Charge may share non-personally identifiable information, such as aggregated user statistics or a
Full Charge identification or transaction number, with third parties. We may share the information we
have collected about you, including Personal Information, as disclosed at the time you provide your
information, as described in this Privacy Policy, and in the following circumstances:
When You Agree to Receive Information From Third Parties or Otherwise Request That We
Share Your Information
When you make payments to we will receive and transfer to stripe transaction data. The “Transaction Data” that we collect includes Personal Data, and may include the following: your name, email address, billing address, shipping address, payment method information (such as credit or debit card number, bank account information or payment card image selected by you), merchant and location, purchase amount, date of purchase, and in some cases, some information about what you have purchased and your phone number.
You may be presented with an opportunity to receive information and/or marketing offers from one or
more third parties. If you agree at that time to have your Personal Information shared, your Personal
Information will be disclosed to that third party (or parties) and will be subject to the privacy policy
and practices of that third party. We are not responsible for the privacy policies and practices of third
parties and, therefore, you should review the privacy policies and practices of third parties prior to
agreeing to share your information. If you later decide that you no longer want to receive
communications from a third party, you will need to contact that third party directly. If you are a
California resident, please see “Your California Privacy Rights” for more information.
Third Parties Providing Services on Our Behalf
We may use third party vendors to perform certain services on our behalf, such as hosting a Site,
designing and operating a Site’s features, providing consumer affairs services, preventing fraud,
fulfilling and processing orders, assisting with promotions, tracking analytics, enabling Full Charge to
send you e-mail, or performing other administrative services. We may provide these companies with
access to user information, including Personal Information, to carry out the services they are
performing for you or for Full Charge. Additionally, certain of our fraud prevention vendors receive
Device Identifiers, and information about fraudulent or potentially fraudulent activities with Full Charge
that we associate with these Device Identifiers, and use this information to help us and their other
clients prevent fraudulent transactions.
Administrative and Legal Reasons
Full Charge reserves the right to transfer and disclose user information, including Personal Information,
to third parties: (i) in the event we are required to respond to subpoenas or other legal process or if in
our opinion such disclosure is required by law; (ii) at the request of governmental authorities
conducting an investigation; or (iii) to protect and/or defend the Terms of Use, the Full Charge Rental
Terms or other policies applicable to a Site or our services or to protect the personal safety, rights,
property or security of Full Charge or any individual. We may also use Device Identifiers, including IP
addresses, to identify users, and may do so in cooperation with copyright owners, Internet service
providers, wireless service providers or law enforcement agencies in our discretion. These disclosures
may be carried out without notice to you.
Business Transfers
Full Charge also reserves the right to disclose and transfer all information related to a Site, our mobile
applications and our Stations, including Personal Information: (i) to a subsequent owner, co-owner or
operator of a Site or applicable database; or (ii) in connection with a corporate merger, consolidation,
restructuring, the sale of certain of Full Charge’s ownership interests, assets, or both, or other company
change, including, without limitation, during the course of any due diligence process.
THIRD PARTY CONTENT, ANALYTICS PROVIDERS AND AD SERVERS
Full Charge works with network advertisers, ad agencies and other vendors to serve Full Charge ads on
third party web sites and across the Internet and we use analytics providers to provide us with
information regarding the use of the Full Charge Platforms and the effectiveness of the advertisements
that we place elsewhere on the Internet, in third party applications or elsewhere. You may also see third
party ads on the site and those ads may be served by a third party. These other companies may collect
certain information about your visits to this or other web sites in connection with serving
advertisements and providing us with analytics information. We do not share personal information with
these third parties, but ad network providers, the advertisers, ad agencies, analytics service providers
and other vendors may set and access their own tracking technologies on your Device and they may
otherwise collect or have access to information about you, including Usage Information.
CHANGING YOR INFORMATION AND UPDATING YOUR PREFERENCES AND
SUBSCRIPTIONS
You are responsible for maintaining the accuracy of the information you submit to us, such as your
contact information provided as part of registration. The Site allows you to edit certain Personal
Information you have provided and to change your subscriptions or preferences regarding marketing
information you receive from Full Charge. Full Charge will implement your requested changes in our
active databases as soon as we reasonably can. When you edit your Personal Information or change
your preferences on a Full Charge Platform, information that you remove may persist internally for
Full Charge’s administrative purposes. Also, please note that it is not always possible to completely
remove or delete all of your information from our databases and that residual data may remain on
backup media or for other reasons.
Please note that we reserve the right to send you certain communications relating to your account or
use of the Full Charge Platforms or Full Charge services, such as administrative and services
announcements.
THIRD PARTY CONTENT, LINKS TO THIRD PARTY SITES AND FULL CHARGE
CONTENT FOUND ON THIRD PARTY SITES
The Full Charge Platforms may contain content that is served by someone else or links to third party
content or web sites that Full Charge does not control. This includes links from advertisers, sponsors and
partners that may use our logo(s) as part of a co-branding relationship. In addition, Full Charge widgets
or other Full Charge content may be included on web pages and web sites that are not associated with
Full Charge and over which we have no control. These third parties may send their own cookies to your
Device, they may independently collect data or solicit Personal Information and may or may not have
their own published privacy policies. Full Charge is not responsible for the privacy practices employed
by any third party.
SECURITY
Full Charge takes commercially reasonable steps to protect and secure Personal Information. However,
no data transmission over the Internet, by wireless transmission or any electronic storage of
information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the
security of any information we collect, and you use the Full Charge Platforms and our services and
provide us with your information at your own risk.
CONSENT TO TRANSFER
The Sites are operated in the United States and Full Charge operates its business in the United States. If
you are located in the European Union, Canada or elsewhere outside of the United States, please be
aware that information we collect will be transferred to and processed in the United States. By using
the Sites or our features or providing us with any information, you consent to this transfer, processing
and storage of your information in the United States, a jurisdiction in which the privacy laws may not
be as comprehensive as those in the country where you reside and/or are a citizen.